anaconda打不开的解决方法

报错内容

Navigator Error
An unexpected error occurred on Navigator start-up
Report
Please report this issue in the anaconda issue tracker
Main Error

'bytes' object has no attribute 'get'

Traceback

Traceback (most recent call last):
  File "C:\ProgramData\Anaconda3\lib\site-packages\anaconda_navigator\exceptions.py", line 75, in exception_handler
    return_value = func(*args, **kwargs)
  File "C:\ProgramData\Anaconda3\lib\site-packages\anaconda_navigator\app\start.py", line 151, in start_app
    window = run_app(splash)
  File "C:\ProgramData\Anaconda3\lib\site-packages\anaconda_navigator\app\start.py", line 65, in run_app
    window = MainWindow(splash=splash, tab_project=False)
  File "C:\ProgramData\Anaconda3\lib\site-packages\anaconda_navigator\widgets\main_window.py", line 170, in __init__
    self.api = AnacondaAPI()
  File "C:\ProgramData\Anaconda3\lib\site-packages\anaconda_navigator\api\anaconda_api.py", line 1600, in AnacondaAPI
    ANACONDA_API = _AnacondaAPI()
  File "C:\ProgramData\Anaconda3\lib\site-packages\anaconda_navigator\api\anaconda_api.py", line 78, in __init__
    self._conda_api = CondaAPI()
  File "C:\ProgramData\Anaconda3\lib\site-packages\anaconda_navigator\api\conda_api.py", line 1923, in CondaAPI
    CONDA_API = _CondaAPI()
  File "C:\ProgramData\Anaconda3\lib\site-packages\anaconda_navigator\api\conda_api.py", line 376, in __init__
    self.set_conda_prefix(info=get_conda_info())
  File "C:\ProgramData\Anaconda3\lib\site-packages\anaconda_navigator\api\conda_api.py", line 540, in set_conda_prefix
    self.ROOT_PREFIX = info.get('root_prefix')
AttributeError: 'bytes' object has no attribute 'get'

问题原因：

.condarc文件配置有误

解决方案：

编辑.condarc文件，修改为如下内容

channels:
  - https://mirrors.tuna.tsinghua.edu.cn/anaconda/pkgs/free/
  - defaults
show_channel_urls: true